Member Profile
Information about your membership is critical to providing benefits to your members. For family memberships, you need to collect and maintain the information of each family members to provide value for the entire family. 123Signup allows you to:
- Collect more than 200 member attributes
- Use various elements to design profile pages including text boxes, drop-down menus and check boxes
- Give your members the option to choose from many Special Interest Groups (SIGs)
- Allow family members to individually opt-in and opt-out from emails or tweets
- Host your member database in our secure center and receive regular backups
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Collection and maintenance of profiles of family members has never been more simple. By giving your members the ability to make changes to their family memberships, your information will be more up-to-date.
Member Types
You may be serving different types of families (couples, couples with children, single-parent, multi-generation families) or different membership durations (monthly, annual). 123Signup allows you create different member types to meet the need. For each member type, you may:
- Define enrollment and renewal fees
- Maintain separate profiles for each member type
- Allow prospects to submit an application for membership approval or join immediately online
- Setup automatic renewals
- Create and manage mailing lists
- Communicate with members based on their member type
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The ability to choose from multiple member types each with its own attributes and fees helps in recruiting new members.
Enrollment & Renewals
Membership maintenance and renewal does not have to be a huge effort. 123Signup's membership management automates this process for you, freeing you up to care for your members and create amazing events.
- Links on your website enable easy enrollment and renewal
- Define discount codes to maximize your enrollment and renewal campaigns
- Automatic renewals and fee collection *
- Automate renewal campaigns
- Receive installment payments for renewal fees
- Support enrollment and renewals during event registrations
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Automation of the enrollment and renewal process will increase your membership and your revenue.
Advanced Member Options
Membership management is often not a one-size-fits-all situation. You need to have access to various options based on your membership needs. You have many options, including:
- Enable subscription purchase during enrollment and renewal. You can charge fees for journals or access to special content on your website.
- Create special interest groups (SIGs) giving members the option to opt-in and out at any time
- Create subgroups or committees to enable communications with subsets of your membership
- Use 123Signup's membership authentication service to control access to member-only areas on your website
- Synchronize member profiles maintained in 123Signup with your external member database
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123Signup's advanced options give you the advanced membership management solutions you need to support your membership without increasing your administrative budget.
Family Admin Console
Each family membership provides member benefits to members of the family. Maintaing the database of all family members that are eligible for benefits can be a tedious task for your organization. 123Signup has developed a Family Admin Console giving the primary contact for the family the ability to maintain the data for their own family, including:
- Adding or deleting family members who receive membership benefits
- Updating the profiles of family members.
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123Signup gives you the flexibility to extend maintenance rights to the primary contact of the family thereby reducing your workload.
Setup an Event
Setting up events for your family members should be simple. With 123Signup's Event Definition Wizard, you have a fully automated online event management process.
- Use various parameters to define events, such as event name, location or times
- Create a web page promoting your event
- Support different pricing per registrant type
- Generate multiple sessions and use capacity control
- Expand registration options to include spouse and guests
- Gather event-specific information by setting up event questionnaires
- Set fee by time band, regsitrant type, session and attendee type
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Creating event pages automatically not only saves you time, but allows you to promote your event more quickly and efficiently.
Event Registration
Event registration has never been simpler. With 123Signup's online event registration, your association can provide many options to your members without increasing maintenance costs. Our event registration system allows you to:
- Create simple registration pages with your branding
- Create multiple sessions while controlling the number who attend
- Prevent attendees from registering for sessions in the same time slot
- Give one person the ability to register multiple attendees with or without unique emails, such as a parent registering their children
- Support payment of a deposit towards registration fees
- Integrate with the online hotel reservation system Passkey to handle hotel room reservations
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Make the event registration process easy while providing your members with the options they want. Your events will be better attended and your attendees will be more satisfied.
Advanced Event Options
Sometimes your events are more complicated, with more registrant options. 123Signup provides expansive options for your online event management, so that you do not have to choose between executing a great event and increasing organizing expenses.
- Create wait lists for sold-out event
- Utilize promotional codes for special discounts
- Accept only qualified attendees by allowing registrants to apply for registration.
- Provide your attendees with access to a directory of other attendees
- Receive feedback through post-event surveys
- Create custom attributes to track events including credit units, instructors and more
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Your online event management should help you flawlessly execute your event, not prevent you from fulfilling attendees needs. 123Signup's premium options will ensure a superior event.
Email Marketing
Your members and contacts expect to have the option to receive emails on their topics of interest. 123Signup understands your need to communicate with your membership on a regular basis, and created our email marketing service that allows you to:
- Send personalized emails in HTML
- Market events and support enrollment and renewal campaigns with email
- Communicate easily with specially-targeted groups based on their interests or member types
- Make event registrations, enrollments or renewals even easier with personlized links
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Increase your marketing visibility with our easy-to-use email marketing system.
Social Media Marketing
Word-of-mouth marketing is a tremendous method to increase visibility. Social media is the newest vehicle for word-of-mouth marketing. Because we understand how significant this aspect of marketing is, 123Signup has created seamless integration with the most popular social media applications.
- Easily publish your events to Facebook pages
- Place your event link on your Facebook Wall
- Enable opt-in for tweets
- Send public tweets with Twitter
- Easily send private messages to your followers with Twitter
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Easily increase your word-of-mouth marketing via our seamless social media integration.
Payment Processing
You don't want a payment method to stand in the way of someone signing up for your events or becoming a member of your association. That is why 123Signup provides for the selection of various forms of payment, including wire transfers, purchase orders, and more! Learn More About Our Payment Processing
- Credit Cards
We provide for fast, secure online credit card and eCheck payments. Please feel free to contact our Sales department to find out more about the available options. They are available to discuss the credit card processing option best suited for your organization.
- Check, Money Order, Purchase Orders, Wire Transfers, etc
Now registrants can select one or more payment methods (check, wire transfer, money order, purchase order, pay at the door, etc.) Our service tracks all pending payments, enabling you to collect payments in a timely manner.
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By providing multiple methods to receive payment, your association will see increases in event attendance and membership levels.
Reporting
Your association needs to review reports to understand both where your organization is doing well and where you can improve. 123Signup's reporting module provides detailed reports on the most important areas of your association.
- You can access more than 50 reports in multiple categories, including membership, events, financials and fees
- You can create reports in PDF format to export in CSV format
- You can create badges for your events and mailing labels
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The ability to run reports on the various areas of your association will increase your ability to manage effectively and run profitably.
Donations
Donations should be a part of every association's model, particlarly for not-for-profit organizations. You should have the ability to easily request and track donations without having to increase expenses. 123Signup's donation module gives you that ability.
- Email your members with a link or place a link on your website to request donations
- Receive donations from multiple payment sources including check and credit card
- Manage donations with our easy-to-use reporting function
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Your association will find receiving and tracking donations is much easier using our donation module.