Attendee Profile
Your association needs to capture various types of information about your attendees. 123Signup provides you the flexibility to maintain a basic set of contact information or more detailed information consistent with your parent organization.
- Over 200 attendee attributes may be collected
- Design profile pages using various functions including text boxes, drop-down menus and check boxes
- Give your members opt-in or opt-out capabilities for bulk emails or tweets
- Your member database is hosted in a secure data center with daily backups
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Using the expanded attendee profile enhances your ability to target communications to your members, providing relevant information, and increasing your value.
Member Types
Your parent organization may support multiple member types that you need to replicate within your chapter. 123Signup gives you the ability to define member types and set different event fees for different member types.
- Our support team will configure the different member types to meet your needs
- Optionally, you may allow people to join your chapter online.
- Easily communicate with one or more member types separately
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Providing member types reflected by your parent organization supports your need to provide benefits consistent with the policies of your parent organization.
Member Profile Sychronization
One of the challenges with associations is synchronizing membership information between the national and local chapters. 123Signup has a solution:
- On initial setup, our support team will load the chapter member profile information as well as membership status into the 123Signup database
- Periodically, you may provide revised lists to refresh the data in the 123Signup system
- In between global updates, you may update member profiles using our Control Center, one profile at a time
- 123Signup will develop a custom interface for online synchronization or authentication with national database.
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Synchronizing data between your parent organization and the123Signup database eliminates stale data in 123Signup database, and ensures that your chapters have access to the most up-to-date information at their fingertips.
Setup an event
Setting up an event with 123Signup's Event Definition Wizard provides a fully automated process that makes event setup simple.
- Setup specific event names, locations and times
- Describe your event with a specialized web page
- Control the number of attendees at various sessions
- Set up registration time bands
- Create event questionnaires
- Set fees based on time band, member type, session or invitee type
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Your event will be easily created with our Event Definition Wizard. You will get event registration pages and an Event Calendar that enables you to begin marketing your upcoming event quickly.
Event Registration
Events, whether simple or complex, require forethought and planning. You want to make the registration process easy while still giving your members all the options they desire. From the ability to register instantly to multiple payment options, we support all your registration needs.
- Simple, intutive registration pages with your branding
- Controls to eliminate attendees from registering for sessions in the same time slot
- Allow one person to register multiple attendees
- Create multiple sessions with capacity controls
- Allow registrants to make partial payments to serve as a deposit towards event registration
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Event attendees can register and submit payment at their convenience and receive immediate confirmation including receipts. You know that the registration process is being handled efficiently without increasing your costs.
Registration Discounts
123Signup provides you with the ability to easily manage self-service discounts.
- You can specify a different fee for each registrant type
- With your members pre-loaded in our database, you can specify a discounted fee for your members. In this case, each registrant is validated and shown only the corresponding discounted fee
- You can create multiple promotional codes each with a separate discount. Registrants can enter the promotional code to get discounted fees
- As an administrator, you can give any discount to any registrant
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You have the ability to manage your own discount fees quickly and easily, giving you control over your event registration fees.
Advanced Event Options
All events are not created equal. Your online event management software should support you based on your specific needs. That is why our service provides full control of your registration process through our premier features:
- Create and manage a waiting list when your event is sold-out.
- Manage post-event surveys
- Create a directory of event attendees
- Record event attendance. This can be used for certifcation based on event attendance
- Track custom attributes of events such as credit units, instructors and more
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123Signup gives you an economical and scalable solution that supports your membership management requirements and your administrative budget.
Email Marketing
Your members expect to receive information and updates from you and email is one of the easiest and most effective forms of communication. 123Signup's Email Marketing will give you the ability to easily communicate with members regarding events or to provide them with other relevant information.
- Send personalized HTML emails to your members
- Use emails for event marketing or communicating with registered attendees of any event
- Easily select target groups within your organization based on your member's interests
- With personlized links, make it easy for your members to register with minimal keystrokes
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You will increase visibility of your events, increase event registrations, and provide a tremendous benefit to your members by sending targeted communications based on specific interests, all without increasing administrative expenses.
Social Media Marketing
Social media marketing is critical to your word-of-mouth marketing effort and is a key method to increase visibility about your upcoming events. 123Signup provides seamless integration with the most popular social media applications.
- Post your event link on Facebook Wall for immediate visibility to all your friends
- Seamlessly publish all your events to your Facebook pages
- Enable your attendees to opt-in for tweets
- Seamlessly send tweets on Twitter for all your followers
- Easily send private messages to all your followers about your chapter and more
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Social Media Marketing can help you increase visibility and reach new targets while including your current members in additional conversations about your association, making them feel more involved.
Payment Processing
Need to accept various methods of payments for your events? No problem. 123Signup's payment processing system accepts multiple forms of payment. Learn more about our Payment Processing.
- Credit Cards
We enable fast, secure online credit card and eCheck payments. Contact our Sales department to find out more about the available options and discuss the credit card processing option best suited to the specific needs of your organization.
- Check, Purchase Orders, Pay-At-The-Door, etc.
You may choose to allow registrants to select one or more alternate payment methods, including check, purchase order, or money order. You can track all pending payments which enables you to make timely collections.
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Multiple payment options will increase your event registrations resulting in increased revenue.
Donations
Many associations rely on donations to provide a significant portion of their revenue. 123Signup's donation module gives you the ability to easily request donations from your members and track giving.
- Post donation links on your website or email them to your members
- Collect donations using credit cards or other forms of payments such as checks
- Create specific financial reports to manage donations
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Soliciting and receiving donations doesn't have to increase your administrative burden. Using 123Signup, your members can give to your association easily, allowing them the satisfaction of supporting one of their favorite causes without increasing your operational expenses.
Reporting
Event planners need to increase productivity and track metrics just like any organization. 123Signup provides extensive reporting, providing you the ability to track many areas so you can more effectively manage your association.
- Over 50 custom reports available at your finger tips
- Categories of reports: Attendees, event financials, credit card and usage fees, surveys, donations, and more
- Reports are available in several formats, including PDF and CSV files for easy import to Excel files
- Create mailing labels or event badges for your attendees
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Custom reports on critical areas of your events improves your ability to manage your events and financials easily and effectively.