Consumer expectations are on the rise — and that includes what your members expect from you and your organization. Consider an outside-of-the-box live experience event for your association. People crave live experiences and human connection, and there are tons of different activities to choose from.

What do health clubs, iTunes, Dropbox, Xbox and Netflix have in common? All require members to participate in monthly billing or auto renewal programs. And all are benefiting as a result.

Email marketing has long been the mainstay of an association’s marketing plan, but is it still effective? The popularity of smartphones and tablets has made email readily accessible but has also created some challenges. To be most effective you’ll need to do a little research to determine how and when your members read their email, and what type of content is most likely to engage them.

Since December will be here before we know it, nonprofits are already making adjustments, as the new rules will have significant implications for the nonprofit sector.

According to the National Council of Nonprofits, it all comes down to salary requirements.

Associations have more in common with for-profit businesses than you think. Thinking outside the nonprofit box can help you glean new insights that you can translate for your organization.

Take Netflix as an example. It’s had its ups and downs and made mistakes along the way. But it’s a company that’s not afraid to change direction when things aren’t going as planned – and it’s known for its innovative work culture.

Here are 3 lessons that Netflix has learned that are transferable to the association world.

Do you know who your perfect members are? They’re the ones who stand to get the highest perceived value out of your organization and are willing to pay for what you are offering. Using information from surveys and research, you should be looking for common traits, needs, behaviors, and motivators for each of your membership segments.

The response rate for web surveys is 8 to 12%. Why so low? One of the biggest reasons is poor design and execution.

So how do you increase participation?